You can now report illegal charges from banks to CBN

Have you ever been charged for something you don't even understand from your banks? You can now report them to CBN. At times you will receive alert from your bank that you have been charged for some anonymous fees which should not be so. Even at time times, you don't even get alert of some of the charges you will just see that your money has been deducted. CBN has now created an avenue in which you can report of any of the illegal charges from your banks.

According to CBN representative Ibrahim Mu’azu, "In a bid to put a stop to the series of complaints from bank customers alleging excessive and, in some cases, illegal charges from their respective banksaround the country, the central bank of Nigeria (CBN) has urged bank customers to report illegal and excessive charges by their banks to it (CBN)."

How do I report my bank illegal changes to CBN?

To report illegal charges from your bank to CBN, Just forward your complaints to Director Consumer Protection Department through this e-mail cpd@cbn.gov.ng

You can read the whole article from http://www.cbn.gov.ng/Out/2016/CCD/CBN_Press_Statement_Bank-charges.pdf